Went to Basil last night looking for a new car since my current one was on its last legs. The people there were very nice. They let me test drive whatever vehicle I was interested in, and thoroughly explained what each had to offer. The sales consultant, although a bit condescending, was very knowledgeable, and the finance guys made this a very easy purchase. I’d recommend checking them out.
The service department at Basil Toyota in Lockport is the best! I just picked up my car from there, Kevin was the rep who was helping me, he was so friendly and helpful even though I accidently caused myself my own darn problem, and he didn't even make me feel dumb. I'm so glad I bought my car there.
The service team was ready, willing and able to service my Tundra before my scheduled appointment. I was greeted with smiles and treated like a king.
My experience with the basil sales department (Mark S) was excellent, he wa a very patient with me and my wife so we weren’t pressured at all! Thanks Mark S for your help in picking the right vehicle!-Marty C
Satisfactory service with my moms vehicle and routine check. one of the dealers even got my niece a balloon to keep her entertained while we were waiting for the car to be finished. overall very friendly staff and they were willing to answer all questions and help to the best of their ability even in things that werent necessarily their job prime example getting my niece a balloon and helping her retrieve it when she lost it. keep up the great work and service
My repairs were done quickly and efficiently
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