As usual the service at Basil Toyota was excellent. I was kept informed on what was being done and it was done in a timely fashion. Highly recommend Basil Toyota.
Tim was a truly a nice person to deal with! We are happy that we went to Basil's ? Thanks for everything!
My husband and I had an excellent experience purchasing our car from Basil Toyota. Our sales persons, Sean, is very knowledgeable about the Toyota lines of vehicles. He made it very easy to understand the different options we could get in the Highlander. Sean was very patient with all our questions. We felt very comfortable when it came to discussion the money and payment options and completing all the paperwork. A wonderful car buying experience. We never felt pressured at any point. Thank you Basil Toyota. We had previously purchased at another Basil location, and experienced the same high quality of customer care.
I had service in a reasonable time and explainations for what was to be done were given in a complete manner. I was treated with respect . I would have liked a little notice that my service package had been completed. I was able to pay the charges without difficulty. The reminder from Toyota did not say what service was to be given. My past experience for service has been excellent. Thank you. Ruth Smith
Always, always, ALWAYS a friendly staff. It’s pretty apparent that everybody likes working at Basil, because for the past 15 years or so that I’ve been going there I’ve never run into anyone that seems to be having a bad day. Everyone is friendly, helpful, and courteous all the time. I love this place from the guys who wash the cars right up to the owner. There’s no reason to go anywhere else. Basil will always be my place.
Great people to work with. They assisted my son in getting exactly what he wanted. I would definitely recommend them to anyone that was looking to purchase a vehicle.
Appointment times were flexible, staff was courteous and efficient and car was completed in estimated time!! I love Basil!!! Thank you so much for taking care of my car!!
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